Support

Safety reports are prioritized within 24 hours.

Something not working, a trade stuck, or a general question, email us directly and we'll help:

Report or block someone

Open your Callout conversation with that person, tap the options menu, then choose Report and block or Block. Reports go to Callout support for review. Blocking removes the person from new Callouts while preserving access to any existing position you still need to manage. For an urgent safety concern, email us directly.

Common questions

Is Callout custodial? Can Callout access my funds?
No. Your wallet is self-custodial and secured through Privy. Neither Callout nor Privy sees your complete private key, and outgoing wallet transactions require your authenticated authorization. Callout cannot freeze your wallet or unilaterally move your funds.

Why don't I need SOL to trade?
Callout sponsors network gas fees on your behalf, so trades are funded entirely in the token/USDC amount you enter. No separate SOL balance needed.

Can I export my wallet?
Yes. In Callout, open Wallet details, then choose the Solana or EVM private-key export. Privy shows the key in its protected export window; Callout cannot read or store it. There is no single seed phrase shared by both wallets. Never send a private key to support or paste it into a chat.

I sent an invite link and it hasn't been claimed. What happens?
Invite links expire 24 hours after they're sent. If it expires unclaimed, the position stays in your own wallet, nothing is lost.

How do I delete my account?
See Delete Account for how to request it and exactly what does and doesn't get deleted.